
Specialist Service
Housekeeping Performance & Technology
Housekeeping is usually the largest controllable cost in the hotel and the least measured. Measured cleaning times, fair room allocation, a real cost per occupied room — and, where it earns its place, the technology to run it day to day.
Book a free housekeeping performance reviewIncluding how I built a housekeeping app for my own hotel team.
In depth
Hotel Operations & Performance
Hotel Revenue Management
Hotel Turnaround & Repositioning
Hotel Acquisition & Feasibility
Full Hotel Management
Proof
Where this has worked
Hotels and property assets I have worked on directly, written up with the numbers as they were recorded.
Hotel turnaround: Edinburgh city centre
An 18-bedroom hotel rebuilt around a lean, technology-led operating model. Wage costs down 70%, revenue up 30%.
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Business model redesign: hostel to aparthotel
An Edinburgh city-centre hostel carrying 24/7 staffing and living off two peak months, redesigned as a lean aparthotel.
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Pop-up hotel: student development, Ireland
140 student bedrooms in North West Ireland run as a hotel for three summers — 86% occupancy and over €1m in annual sales.
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Repositioning an asset: Liverpool apartments
75 vacant student apartments moved into short-term rental, lifting the return from a projected 11% to roughly 15%.
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Revenue management: pricing the festive season
A 47-room Edinburgh hotel about to quote one rate across Christmas and Hogmanay. The booking data said 32% against 91%.
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Free download
The Independent Hotel Owner’s AI Playbook
Five practical ways to cut cost, speed up guest communication and get better information out of your hotel — inbox automation, reviews, daily operational reporting and smarter rate decisions. Written for owners, not IT departments.
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Free PDF — no spam, just the playbook.

